Business principles

The TNO has extensive experience of providing leading organisations in the financial services sector with a range of high quality talent development services. Operating as a “virtual organisation” with consequent low operating overheads we are able to offer a variety of highly tailored learning and development activities to our clients and we pride ourselves in providing great value for money to our clients.

We work to the following six key business principles in providing learning & development services to organisations:

Learning is a vital component of an organisation’s ability to continue to attract, retain and develop the best people - In a highly competitive market place, championing the cause of talented people is the source of creating a distinctive competitive advantage for an organisation.
Talent Development is at its most effective when it is linked to and actively seen to support the business change agenda i.e. the aims and content of learning activities are specifically focused on achieving the primary business goals.
The effectiveness of learning & development is significantly enhanced when it is integrated with wider organisational learning and development processes -individuals should see learning as part of a continuous development process enhancing not only immediate job effectiveness but also their longer term career development prospects.
Individuals learn with different preferences and through different experiences – development activities should reflect this diversity and be responsive to the different cultural situations and preferences of learners.
Learning is the ultimate responsibility of each participating individual – the role of talent development is to provide the stimulus, input and processes to help individuals realise their own learning goals.
We are committed to ensuring that we provide a quality value for money service to our clients. We do this by:

Gathering regular feedback from our clients
Using this feedback to improve our own performance
Reviewing progress frequently with clients
Providing early warning of any problem issues
Communicating with frequency and transparency on all key issues